Shipping Terms and Conditions
We offer free standard shipping for orders over $150 in North America, before taxes and after any coupons and discounts. For orders under $150, a standard shipping fee of $9.95 will be charged. Orders typically take 3-5 business days to arrive. 2-day shipping and over-night shipping are also available, please contact us for a quote.
Orders are processed within 24 hours and will be shipped out by the next business day. If an order is placed during the weekend or a holiday, it will be processed and shipped out by the next business day. A tracking number will be emailed to you as soon as the order has been shipped.
Some pieces, limited edition (Ltd Ed) or custom made iron and crystal pieces, are not always in stock and may require longer shipping times. Please contact us at support@onlinecrystalworld.com for more information.
For international orders outside of North America, special arrangements need to be made for shipping, please contact us at support@onlinecrystalworld.com or through the contact form and we will do our best to accommodate any inquiries and requests.